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Few industries are as dynamic as Retail. The move from “brick to click” is progressing at a steady rate, with online purchases increasing by 23-26% annually for each of the last four years. Add significant variables such as the eBay and Amazon phenomena, and it becomes clear that retail enterprises must embrace technology as a means of improving B2B and B2C performance. Without the right partner, a well-intentioned technology initiative may prove to be more of an impediment than improvement.

LiquidHub is committed to enabling business agility through applications integration. We understand the need to marry discrete IT components, and to apply effective standards and governance in order to maximize architecture utility.

Retail

LiquidHub’s Retail-specific services focus on:

Merchandising
Customer Centricity
Business Process Assessment
Management Information and Reporting

Solutions

Merchandising: Optimized product flow directly benefits the bottom line. Employing a Service Oriented Architecture (SOA) approach enables the integration of best-of-breed solutions for supply chain management, inventory tracking, transfer and replenishment. The benefit: fewer overstocks and price reductions.

Customer Centricity: LiquidHub can help your enterprise implement or update CRM systems and enhance call/contact centers. Together we can improve the overall customer experience, solidify loyalty and make customer interaction more profitable.

Business Process Assessment: LiquidHub counts business process evaluation, vendor identification and integration support among its core competencies. This critical part of the IT migration event is a focal point of our partnership with each client.

Management Information and Reporting: Flexible, customized reporting is a vital facet of every IT program. Our solutions enable you to integrate business intelligence, security, performance management and other requirements with an eye toward greater strategic agility.

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