The Cost of Bad CX: Your Secret Weapon to Get Traction With CX Projects

By  LiquidHub and Forrester Consulting

 

 

Every company’s success depends on its ability to serve the needs of its increasingly empowered customers. Customers can, and will, easily take their business to competitors if they have subpar customer experiences with a brand. This potential loss of customers can help create the sense of urgency required to obtain funding for customer experience (CX) initiatives.

 

 

 

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Forrester Research and LiquidHub CX experts will discuss how to gain a detailed view into the customer experience through engagement blueprints in our upcoming webinar, Engagement Blueprint Webinars. Join now and watch, on September 14th


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The Impact of Security on Customer Experience: Customer-focused security in an increasingly digital world

Customers want their mobile interactions to be easy, personalized, timely, and valuable for them. Read More