Topics covered include:
- How is data captured, shared and used to create actionable insights and how are disruptors changing the health care landscape as we know it?
- How can digital engagement tools help consumers reach their potential?
Join LiquidHub’s Ravi Kalakota on Wednesday morning for a breakfast session:
Utilizing Technology to Engage Customers, Members, Patients, Providers, Brokers, and Partners
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This session will discuss the drastic culture shift to a customer-first focus which has taken place across the healthcare industry, and how technology is the core component to redefining customer interactions. Attendees will learn that today's customers are multi-dimensional, demanding an omni-channel presence that will improve access, build trust, and help manage costs and outline how payers can meet these demands. Examine how the digital transformation across the healthcare landscape with examples illustrating that improvement of the member experience enables engagement & retention.
To register, visit: http://www.ahip.org/CDF2015/