Digital has changed the insurance industry. The rapid pace of digitization and transformation has increased policyholders demand improved interactions with their insurer. This means better integration of internal systems is essential to allow for personalized interactions with each policyholder.



Insurers need to provide meaningful products and services to policy holders, producers, and partners. They expect seamless end-to-end experiences across their entire journey.

Built on proven strategy and integration methodologies, our solutions help our clients understand their customers, create new revenue streams, and reduce operating costs by designing appropriate experiences.

Our Solutions

By optimizing our deep technology expertise and knowledge of the insurance industry, we enable insurance firms to build strategic plans, map business requirements, and achieve established goals.

Engage Better

  • Provide meaningful products and services to policy holders, producers, and partners
  • Improve Retention and Loyalty of the right people
  • Provide multiple and integrated marketing, sales, and self-service channels

Improve Business Operations

  • Improve underwriting results
  • Strengthen billing, collections, disbursement, claims management, and policy admin
  • Re-design business operations, processes, and support
  • Migrate to an outside-in culture

Manage Risk & Regulatory Issues

  • Better manage risks - predictive modeling and analysis
  • Decrease Insurance Fraud
  • Control Compliance and Regulatory Issues
  • Enhance IT Security Measures

Transform Digitally

  • Modernize, integrate, and replace legacy systems (e.g., policy admin package)
  • Utilize emerging technologies and loT to innovate
  • Move IT form a cost center to an innovation center

Salesforce Implementation

The client wanted to implement Salesforce for its Commercial and Personal Lines business units and choose LiquidHub as its implementation partner.

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Creating Seamless Experiences

This national insurance company was looking to create a seamless Salesforce experience across all devices.

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Enhancing Claims Strategy

LiquidHub applied a business-oriented Enterprise Architecture methodology to define the future state. We also developed a strategy that claims as a business function.

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Craig Gustafson ( Partner )

Having substantial experience in the IT market, Craig Gustafson has contributed to numerous business development and strategic initiatives. He leads business development for Commercial Markets and Insurance industries at LiquidHub. 

Get in touch!