Across marketing, sales, commerce, and services, we help our clients better understand the people who matter most to them, re-invigorate how they engage with them, build brand love, and continuously experiment and innovate. With insights into your customers’ wants and needs, we create experiences and innovative solutions that surpass their expectations.

Move Over, Ad Agencies

  Consumer expectations are constantly evolving, and the pace at which they form a new higher standard is harrowing – all creating complexity for the ...

Healthcare Websites and Patient Engagement

LiquidHub surveyed healthcare sites related to pharma, health insurance, hospitals, and healthcare systems. This report is focused on assessing public...

Re-imagining Customer Engagement with AI

  Artificial intelligence (AI) – the secret sauce of personalized experiences from Siri and Alexa to news feeds and chatbots -- is poised to impact bu...

Top Tips to Optimize Mobile Surveys!

Proven: Quality experience drives quality responses It should not be a surprise that mobile surveys can be far more effective seeing that mobile usage...

Inside CES 2018: Thoughts and Trends

Every year, CES showcases the newest and most innovative technologies, and LiquidHub attended to check out new customer engagement experiences. Here’s...

What Amazon Go Means for Re-Imagining Engagement

Retail disruption and the consumer experience After a weekday lunch trip to the Amazon Go store, I walked away with a kombucha, raspberries, and steak...

How Natural Language Processing (NLP) is disrupting the Market Research industry

Market research is a niche functional area that plays an important role in organizations, but is not always well understood. Market planning and strat...

How Technology Can Help Solve Societal Problems

The Network Revolution In the eleventh article of a series sponsored by LiquidHub, authors Barry Libert, Megan Beck, Brian Komar and Josue Estrada deb...

How Insurers Can Protect Against Digital Disruption

The Network Revolution In the tenth article of a series sponsored by LiquidHub, authors Barry Libert, Megan Beck and Jerry Wind look at how the insura...

Why Health Care Is Ripe for Digital Disruption

  The Network Revolution In the ninth article of a series sponsored by LiquidHub, authors Barry Libert, Megan Beck, Steve Schutzer and John C. Grady-B...