Across marketing, sales, commerce, and services, we help our clients better understand the people who matter most to them, re-invigorate how they engage with them, build brand love, and continuously experiment and innovate. With insights into your customers’ wants and needs, we create experiences and innovative solutions that surpass their expectations.

5 Things Organizations Need to Know About DevOps

With technology organizations under pressure to 'go lean', become more customer-centric, and innovation-focused, they need to find transformative ways...

Engagement Blueprints and Customer Obsession

With all of the available information regarding insight into how customer and/or employee journeys might be improved, companies are sometimes paralyze...

Are you Being Strangled by your Stack? Create a MarTech Blueprint, and Yield Higher Value from Your Technology Assets

Marketers have been spending their entire careers trying to get into the minds of customers and now, with the plethora of new technologies, your marke...

Move Over, Ad Agencies

  Consumer expectations are constantly evolving, and the pace at which they form a new higher standard is harrowing – all creating complexity for the ...

Healthcare Websites and Patient Engagement

LiquidHub surveyed healthcare sites related to pharma, health insurance, hospitals, and healthcare systems. This report is focused on assessing public...

Re-imagining Customer Engagement with AI

  Artificial intelligence (AI) – the secret sauce of personalized experiences from Siri and Alexa to news feeds and chatbots -- is poised to impact bu...

Complimentary Forrester Report: Ignite Customer-Centric Thinking

Customer-obsessed thinking must expand rapidly beyond marketing. CMOs should read this report to learn how to spark customer-centric thinking across t...

Top Tips to Optimize Mobile Surveys!

Proven: Quality experience drives quality responses It should not be a surprise that mobile surveys can be far more effective seeing that mobile usage...

Inside CES 2018: Thoughts and Trends

Every year, CES showcases the newest and most innovative technologies, and LiquidHub attended to check out new customer engagement experiences. Here’s...

What Amazon Go Means for Re-Imagining Engagement

Retail disruption and the consumer experience After a weekday lunch trip to the Amazon Go store, I walked away with a kombucha, raspberries, and steak...