With the web as we know it disappearing and the physical and digital worlds merging, creating useful, delightful in-store mobile experiences is critical to all kinds of retailers. The second-largest retailer in the U.S. engaged us to help explore how this territory could enhance its digital ecosystem and provide value to its shoppers.

Through innovation workshops that led to some creative visioning and rapid prototyping, we helped this client see what the digitally-enabled future of shopping in its store might look like - and begin planning for that future. The outputs from these exercises demonstrate fresh thinking around how to engage shoppers from cart to kitchen, so that the brand becomes an integral part of customers' meal planning, cooking and entertaining activities.

Enhancing The Patient Experience Through Insights

Aligning interactions across channels to provide a seamless experience for patients.

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Customer Journey Mapping

Driving e-commerce through research and a stellar digital experience strategy.

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Self Service Mobile Banking App

A commercial bank asked LiquidHub to help reimagine engagement with their customers by designing a mobile banking app that combined access to small business,

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Hank Summy ( Partner )

Hank Summy has helped his client partners grow and transform their businesses over the past 25 years. As an expert in digital transformation, he can help you find new ways to engage the people that matter the most to you. 

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